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Unique Features
Store Operations is packed with exciting advanced features that dramatically boost sales and improve back-office and POS efficiency.
Net Display Channels
Net Display is a powerful but subtle "up-seller." It enables you to showcase advertisements and Websites on a second monitor for customers at your point of sale. You might put these monitors around the store or display them to customers at the tills. This replaces the pole display and can show Web sites and Web pages you pre-select or ads from your local CD-ROM or DVD.
Net Display supports multimedia, so you can include sound and action clips. It's entirely programmable and interactive, so entering the customer's name can trigger personal greetings, reminders about customary items and other persuaders. Purchases in one category can trigger notice of specials or mix `n match offers for similar items.
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Empowering the POS with Corporate Information via Internet or WAN
You and your staff will find many more ways to profit from Store Operations' connectivity. View Store Operations as your total, two-way, instant information conduit between your point of sale terminals, your back-office computer, your IT system and the outside world of consumers, suppliers and partners. Under security rules you set, you and your store associates can access, display and work with any file or any program, on any accessible computer in your network or in the world. You can run those applications, even use their output instantly with no delay to the customer. You pre-set the only Web sites, files and programs that customers and sales associates will see and access. Stores connect to corporate HQ via Internet, VPN or WAN. Information from corporate HQ can be "pushed" to the POS or "pulled" by the POS using standard Internet protocols such as HTML, HTTP, HTTPS or server-side scripts. The built-in Web browser displays acquired information on the POS screen. Text, graphics and multimedia information can be displayed and heard.
Advanced Security Features
Store Operations incorporates tight security controls and restricts employee access to sensitive information. It includes a built-in security system with 31 security levels (security definitions or profiles). These protect Web access features, programmable POS keys, screens and fields, report writing, in fact every sensitive corner of your system and confidential data.
System administrators define each security level to grant tightly specified access privileges. You can assign the behaviour for every screen feature, defining if that field or control can be viewed and/or edited by that level of employee. After you define the security level, assign it to the appropriate employee(s). You dictate precisely what data fields each employee can view and/or change.
Active Reports
The report engine in Dynamics RMS is truly outstanding. Huge reports on tens of thousands of items once took twenty minutes to calculate. Optimised for speed, Quick Reports calculates the worst of them in fractions of this time. With point-and-click speed, you can find and compare key information easily. Generate a wide variety of consolidated reports to obtain instant sales figures, identify slow-moving items and see sales for any day, any register and many other filters. Then you can further customise each report to visually emphasise crucial data.
Advanced sorting and filtering tools enable you to fine-tune your reports. You quickly pinpoint the exact data you need to realistically project future sales and make effective management decisions. Incorporate your company logo or other graphics into reports for presentations. Then store these parameters for easy and regular use.
Change database items from any report
These are "Living Reports." Wherever Store Operations' "Show Me" icon (magnifying glass) appears on screen, click the item to see its detail, say a cashier's full profile or all the database descriptors for an item. Users having appropriate security access can change database definitions directly from a report. You can rearrange column sequences, show or hide any column or even grant or lock out access to certain people printing certain reports.
Custom-Build and Reorganise Reports
After you generate a report Store Operations gives you a vast variety of ways to view and reorganise your data. You can even custom-build and reorganise your reports directly on the report preview screen by:
- Adjusting and moving headers and columns
- Sorting report data
- Filtering report data
- Refreshing report data
- Accessing detailed information directly from the report
Store Operations' Efficient Assistant
The traditional downfall of other retail systems is the requirement to change things in three or four places. Besides being time-consuming, that weakness spawns inconsistencies, data entry errors and long hours of corrections. In Store Operations your own personal automated assistant helps you change properties in your database all at once eliminating the need to manually change each individual item. You update item prices, costs, reorder information, the VAT code, even put groups of selected items on promotion.
Label Designer and Wizard
You need to print labels in different sizes and shapes to accommodate different products and printers. Store Operations' new features speed up the way you process and print labels. Label Designer lets you easily design your own WYSIWYG label templates. You can add and position graphics and text.
Save time when you print labels. Use Label Wizard to select one of your customised templates, then specify filter criteria. Print only as many as you need. No need to manually create and adjust labels every time you want to print a label.
Receipts with Logos and Graphics
You can completely customise point-of-sale receipts to display your company logo, address, phone numbers, even graphics. Whether you want to promote your company name or highlight an imminent promotion, you can program the software to custom-build the receipts that best relay your message(s). Store Operations Commerce can print graphics directly on the receipts, including barcodes, logos and pictures. It can include text in your preferred font and format. You can size and position your graphics and text.
Customisable POS Buttons
Store Operations allows you to program a button on the POS screen to access other software files and Web pages on your computer or via the Internet. It can invoke programs, information and capabilities on the POS screen, or send them to the customer's monitor. Buttons are normally displayed on the right side of the POS screen, but you can reposition and size them as you choose. They give you one-step access to as many as ten programs, reference pages or Web sites. This feature gives your store employees immediate access to worldwide computing power while the customer checks out. But every employee's Web access remains totally under your control.
Accounts Receivable Feature
Accounts Receivable offers many flexible new search and payment options. Rather than requiring a customer to pay an entire account, you can process and track customer payments by individual invoices and statements.
The Aged Receivables option lets you select the specific invoice a customer wishes to pay. In addition to setting up revolving accounts, you can also bill payments for net terms.
New Item Wizard
Use the New Item Wizard to quickly add items to your database and, as always in Store Operations, adding something once means never having to add it again in another part of the program.
The New Item Wizard enables you to set up item types, define kit and matrix components and set standard properties. This feature is especially useful when creating assembly, kit, matrix, and/or lot matrix items. For example, rather than manually entering each component of a matrix item, you can use the New Item Wizard to automatically add all components to the database at once.
Enhanced Journal Viewer
Store Operations enhanced journal capabilities enable staff you have empowered with the correct security designations to view and print any journal from any register in your preferred format. This can be done at the point of sale or in the back office.
Customisable POS Screen
You customise the look and functions of your POS screen with the field displays you want. Pick and choose from several display features, including status bar, HTML status bar, custom buttons, totals, function keys and NetDisplay. You can resize and reposition the transaction screen and Store Operations will save your screen settings.
Unlimited Line Item Entry
Whether your customer wants five items or thousands, Store Operations lets you sell unlimited items in one transaction. Other products limit the number of items per transaction. Grocery stores and other large-client enterprises need voluminous item lists. And these big-purchase customers are just the ones you want to impress with fast service.
Detailed Customer Information
When you select a customer, you will immediately see "Bill To" and "Ship To" information. You see detailed customer information right on the transaction screen, including account number, total sales, number of visits and date of last visit. Having pertinent customer information at your fingertips retains repeat customers and builds new relationships.
Orders, Quotes and Layaways
The POS program introduces new features to improve creating and processing work orders, sales quotes and layaways. You can view and edit detailed information directly on the transaction screen, assign a reference number and accept payment(s) towards a work order or layaway. Depending on whether you create an order, quote or layaway, on-screen information can include comments, on-deposit amount, deposit payment, order balance, due date, reference number and expiration date. Trusted employees with the necessary security level can edit these fields on the transaction screen. Store Operations allows unlimited flexibility when dealing with orders, quotes and layaways. Rather than requiring customers to pay for all items on an order Store Operations lets them pay for any combination of items and allows you to add/cancel items at any time.
Assembly, Matrix and Lot Matrix Items
Store Operations neatly organises all of your assembly, matrix and lot matrix item information into an easy-to-use grid. You see all your items and their related attributes at once. You can edit item attributes directly on the grid. You can assign/barcode each item with a separate lookup code. To quickly add matrix items to your database, let the New Item Wizard define matrix components all at once. Store Operations adds the matrix item and its components to the database. You can sort matrix items by dimensions. You can view selected (or all) individual components (item lookup codes) of the particular item matrix, in addition to their description, quantity, size and colour.
Informative Graphs
Store Operations can display your revenues, sales and stock data in a variety of ways. Drop-down list boxes let you generate a variety of graphs that you can further customise.
Select different time periods. Group related data. See numerical and graphical versions. Print it, store it, email it. Make templates of your favourite graphs and reuse them at will. It's another powerful Store Operations tool to give you the visibility you need to manage.
Support for Data Warehousing and OLAP
The point of sale is where customers "vote with their wallets" on where they buy, what they buy and how often. That's why customer data, buying histories and preferences are vital to survival and expansion.
Store Operations captures detailed customer data in a Microsoft SQL Server database for analysis. A growing number of retailers are turning to data warehousing and on-line analytical processing (OLAP) to maximise customer spending and bolster customer service and repeat business by personalising the shopping experience. Store Operations makes that data immediately and accurately available.