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HQ Features
Stock Control and Tracking
HQ controls and tracks stock at each store and for the enterprise. Detailed information on quantity in stock, reorder points and restock levels for each item at each store is visible at the home office. Stores may have uniform or disparate inventories. Automatic stock replenishment can be invoked at the home office for any set of stores.
A master stock database can be set up and downloaded to any group of stores. Information on item types, departments, categories, suppliers, substitutes, aliases, parent relationships, etc., can be replicated to stores for consistent stock identification. HQ promotes stock balancing by managing stock transfers among stores with stock transfer logs tracking stock movement. Selected stores can be designated as warehouses where stock can be received and redistributed. The software also offers an inter-store quantity check feature so you can check the stock levels at all stores. Whenever stores upload their information, the quantities in HQ automatically change.
Purchase Orders
HQ's Purchase Order feature can identify what must be purchased, record all purchases, print PO's and receive orders for the enterprise or individual stores. It can automatically generate PO's for selected items, by quantity sold during a period or for items that fall below restocking levels. Inter-store stock transfers can be initiated from the head office or at the stores.
Pricing/Sales/Promotions
The head office can change and download item prices to specified store(s). Selected items can be put on sale at specific stores or across the enterprise. Other special pricing can be set up for items, categories or departments and then distributed as desired. Price changes can be programmed to take effect immediately or during a specified time period.
Sales Tracking
HQ maintains highly detailed data from every transaction across the chain. These include invoice number, IDs of items sold, as-sold prices, tax collected, customer, cashier and sales rep IDs, and applicable serial numbers or matrix type. Detailed sales and profit analyses, sales commission and tax reports are easily generated. Comprehensive data collection supports data warehousing and OLAP.
Customer Management and Marketing
HQ can keep a complete profile of every customer who ever bought from any of your stores or Web sites. This includes demographics, preferences, purchase or problem history, account balance and credit information. Chain-wide buying habits, shopping frequency and purchase amounts are readily available at the head office. HQ's customer data supports thorough and accurate database marketing and relationship selling to targeted customers. This data can be exported to sophisticated CRM and ERP applications.
Employee Management
HQ monitors sales reps, their hours and the registers they run. It can upload attendance records for computing hours and labour cost at the head office. It will centrally compute sales commissions based upon sales transactions and commission structures found in associates' profiles.
Powerful, Flexible Reports
HQ's powerful report generator offers instant, flexible access to a wealth of meaningful data. With point-and-click speed, it generates consolidated reports to show sales breakdowns, identify slow-moving items and check sales for any day or other time period by store location, items, departments, categories, customer or taxes. Reports and graphs may be previewed on screen, printed or exported to other Windows-based software packages.
Advanced Security Features
HQ incorporates tight security to restrict employees' access and changes to sensitive information. It offers 31 security levels that protect screens and fields, report writing infact every sensitive corner of your system and confidential data.