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Features

Serve customers effectively, manage business processes efficiently, and keep pace with any size competitor. With Microsoft Dynamics Retail Management System (Dynamics RMS), you'll get an easy-to-use, affordable solution suite that streamlines business processes, integrates with other applications, and adapts to meet your specific retail needs.

Microsoft Store Operations POS

Retail Management System Store Operations allows you to better track and expedite point-of-sale and business processes.
Retail Management System Headquarters helps you grow and manage your entire chain from the head office.

Retail Management System Store Operations allows you to better track and expedite point-of-sale and business processes:

Store Operations Manager

Streamline business operations, including stock, supplier management, and point-of-sale processes.
Make informed decisions with accurate data and powerful reporting tools.
Market, promote, and sell across multiple channels.
Expand easily to multi-store operations and e-commerce.
Reduce POS system and operating costs.

Retail Management System Headquarters helps you grow and manage your entire chain from the head office:

Control prices, purchasing and stock estate-wide, by region or store.
View, analyse, and share data across your entire business.
Pull detailed sales and stock information from multiple Store Operations installations.
Set and monitor policies and procedures for each and every store.

Point-Of-Sale Capabilities

Customisable, Resizable Transaction Screen
Graphical User Interface
Customise POS Buttons for Web-based Application Shortcuts
Multi-media Advertisements
Electronic Receipt on Net Display
Online Access to the Internet
Unlimited Line Item Entry
Automatically Look Up Price (sales, quantity discount, promotional)
Automatically Compute Tax
Look Up Quantity and Item Attribute
Display Item Picture
Show Item Extended Description and Subdescriptions
Select Shipping Carrier and Calculate Shipping Charges by Weight/Value
Multi-Tender (i.e, cash, cheque, credit card)
Print Check Validation Endorsement
Sell and Redeem Vouchers/Gift Certificates/Gift Cards
Place Transaction On Hold and Recall
Perform Post-Voids
Process Returns
Perform Online Credit Authorisations Using YESPay or Commidea
User-Definable Keyboard-Shortcut Macros
Online Help
Support Mix and Match Pricing Structure
Discount Entire Sale or Selected Item At Time of Sale
Add Customer Account
Access Customer Info (i.e., total sales, number of visits, last visit date)
Issue Store Credit
Receive Payment(s) for Individual Invoices
Process Deposits on Orders
Search by Customer Ship To Addresses
Create and Process Layaway, Back Orders, Work Orders and Sales Quotes
Credit Items Sold to Selected Sales Reps
Calendar Event Planner and Reminder
Built-in Time Clock
Daily Sales Graph
User-Defined Reminder Messages
View and Print Journals from any Register
Preview, Search and Print Journals by Register, Batch and/or Receipt Number
Print X, Z and ZZ Reports
Print Receipt, Invoice and Pick Ticket with Logos/Graphics
Print Kit Components on Receipt

Internet Applications

Net Display Channels (Broadcast Pre-Selected Websites, Web pages and Ads)
Custom POS Buttons (On-Screen Shortcuts to Websites, Software Packages and Application Tools

Stock Types

Standard
Service
Assembly (bill of material)
Serialised (up to 3 serial numbers)
Matrix (Fashion)
Lot Matrix Kit
Weight (tare, actual)
Fuel / Petrol
Tag Along
Parent / Child
Voucher (Gift Card/Gift Certificate)

Stock Control and Tracking

Track and Manage All Stock Types
Organise and Modify Assembly, Matrix and Lot Matrix Items Using Easy-To-Use Spread Sheets
Look Up and Modify Matrix Items by Specific Attribute Info (i.e. size, colour)
Automatically Calculate Stock Replenishment Based on Restock Level or Quantity Sold
Support Multiple Suppliers for Each Item
Define Master Pack Quantity for Ordering Assign Item Substitutes
Support Up to Three Serial Numbers per Item
Unlimited Item Aliases
Support Parent and Child Quantity
Attach Special Notes and Reminder to Specific Item
Generate Purchase Orders
Receive Shipment
Transfer Stock In/Out
Design Graphical Labels
Print Bar Code Labels
Process External File (data collection unit)
Store and Track Offline Stock (items not for sale)
Customise and Use Reason Codes

Pricing, Sales and Promotions

Set Up Mix and Match Pricing Structure
"Buy X, Get Y" Discount Capability
Lot Pricing (single, six pack, case, etc.)
Fuel / Petrol Pricing (to 3 decimal positions)
Multiple Price Levels / Customer (price break tables)
Discount From Retail
Mark Up From Cost
Set Profit Margin
Discount by � Amount
Assign Sub-Total Amount
Set Percent of Discount
Put Items on Sale / Promotion
Set Up Weekly Sales Schedules
Multiple Tax Rate Tables
Supports Multi Currency including Euro
Define Sales Commission Schedule
Return In Local Currency

Advanced Security Options

Built-In Security System for both Manager and POS programs
Every menu and field can be protected based on cashier's security level. Data fields can be hidden, view-only or editable
Set Cashier Floor Limit
Set Cashier Return Limit
Assign Log On Password

Permissions

Enter Opening or Closing Amounts
Change Price at Point-of-Sale
Change Tax Amount at Point-of-Sale
Allow No Sales (open drawer)
Allow Pay Outs
Allow Item Cost Display
Allow Editing of Time Clock Entries
Allow Cashier to View Others' Time Clock Entries
Allow Generation of X Reports
Hold Transaction (suspending or stacking)
Blind Closeout
View Sales Journal
View Sales Graph
Sign On Before Each Transaction
Allow New Customers at POS
Allow Customer Account Modification
Allow Deletion of Customers and Items
Allow Item Information Modification
Enable Global Customers for Multi-Store
Require Serial Number
Allow POS Serial Number Creation
Show Customer Addresses at POS

Wizards

Assistant to facilitate large changes to the database
New Item Wizard to quickly add stock to the database
Label Wizard to design and print labels

Customisable Active Reports

Incorporate Company Logo
Sort and Group Report Data Directly on Print Preview Screen
Filter Data Attribute Information
Adjust Report Header / Columns On-Screen
Access Detailed Database Information Directly from Report Preview
Quickly Drill-Down from Summary Reports to More Detailed Reports
Memorise Report Settings

Highly Customisable Reports

Customer List
Accounts Receivable Aging
Account Activities
Summary Daily Sales
Sales Rep and Cashier Daily Sales
Supplier Daily Sales
Register Daily Sales
Department and Category Daily Sales
Summary Daily Tax Collected
Detailed Sales
Detailed Tax Collected
Commission
Cashier Log
Register Analysis
Department Sales / Cost
Top Sales Reps and Cashiers
Top Customers
Top Suppliers
Top Items
Top Departments and Categories
Regional Sales
Item Price and Quantity Lists
Item Value List
Item Reorder List
Item Movement Report
Offline Stock List
Serial Number List
Supplier List
Alias and Substitute Lists
Work Order Summary and Detailed Lists
Back Order Summary and Detailed Lists
Quote Summary and Detailed Lists
Vouchers Summary and Detailed Lists
Purchase Orders
Stock Transfers In / Out
Open Layaways Report
Layaway Expiration Report
Graphs (Numerical / Graphical Format)
Filter and Export Options

Customer Management and Marketing

Search by Account Number, Name, Company, Address, Phone / Fax Number, E-mail Address and Ship To Information
Define Different Account Types (i.e. Revolving)
Set Default Account Type for New Customers
Aged Receivables Option
Look Up, Adjust and Track Invoices for Specific Customer Account
Track Purchases By Date, Price and Amount
Apply Finance Charges on Accounts
Bill Payments for Net Terms
Place Limits on Customer Purchases for Given Time Period
15 User-Defined Fields for Customer Information (i.e., Birth-Date, Driver's License Number, Resale Permit Number)
Create Customer Accounts at the POS
Define Multiple Shipping Addresses Per Customer
Print Customer Statements
Reprint Statement for Selected Customer
Generate Mailing List
Print Accounts Receivable Aging Report
Print Account Activities Report
Access and / or Modify Detailed Customer Data Directly from Active Reports

Employee Management

Track and Manage Employee Information
Set Up Sales Rep Commission Structure
Assign Security Levels to Grant Specified Access Privileges
Send Messages to Cashiers
Generate Time Card Report
Edit Time Clock Entries
Generate Cashier Log Report

Interface with Other Accounting Software

Microsoft Dynamics GP
Microsoft Dynamics Nav
Microsoft Dynamics Ax
Pegasus Opera II

*Information in this document is subject to change without notice and does not represent a commitment on the part of Microsoft. Microsoft makes no representations or warranties with respect to its contents.