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Testimonials
What our Customers say about Davidson-Richards...
Millers Art Shop
Paul Miller wrote: “Davidson Richards has transformed our business within the last year and a half – successfully! Our previous two service providers let us down very badly on the EPOS side and service side and we were constantly, in fact daily, on the phone to these companies to try and resolve computer issues such as tills going slow, credit card machines failing and so forth. On going issues were taking weeks if not months to solve and we just could not operate successfully on our business doing what we should be doing selling our product and dealing with our customers as most of the time was taken up by the problems with our software. Thankfully through another business in Scotland, who were having the same problems as us with the same service provider, but they had changed to Davidson Richards with RMS and most if not all their problems in essence were eradicated. We soon changed too and rolled out RMS to our three stores and things have settled down – thankfully. Keith and the team at Davidson Richards have been excellent and the service the company provides compared to previous service providers is second to none”.
Rainbow Bridge Music
Jason at Rainbow Bridge said he would like to make a point of calling in after the recent RMS installation. Just to pass on his and his team's thanks to all at Davidson-Richards for the support and service he has received for the installation. He added "the process of installing RMS has been really enjoyable rather than something to dread..." and they wanted to pass on thanks to everyone involved.
Aitken & Niven
Richard Ferguson, Director of Aitken & Niven, said "Aitken & Niven have enjoyed working with Davidson-Richards for over 5 years now and have recently switched all our IT systems and support to them. We did this due to the high standards of personal service and quality that Davidson-Richards offer. They are a team of people who understand the retail business, its complexity and have a unique approach to implmenting the Mcrosoft Dynamics RMS system that firs closely with the high standards, timings and expectations of Aitken & Niven. Aitken & Niven would thoroughly recommend Davidson-Richards as a quality business partner".
Whitehalls Garden Centres
DR's Retail Director, Keith Bateman comments "The project's implementation and go live has been smooth-running from a software, hardware and communications viewpoint. The DigiPoS Blade hardware delivers a robust and well-designed solution which together with Microsoft Retail Management System, enhances the point-of-purchase experience for the customer". Peter Self, Director of Whitehalls adds, "We are delighted with the new Microsoft Retail Management System and have found the DigiPoS hardware to be durable and easy to operate".
Bridgemere Garden Centre
Nigel Adams, IT Manager said "I'm really pleased with the way things have gone so far, the whole team have been faultless and have also been fun to work with. Debbie and I both rate you all as one of the most professional companies we have ever dealt with. Please keep up the good work" added Nigel
Nestle
Karen Cooper from Nestle comments "The RMS software, supplied by Davidson-Richards and integrated with Nestle employee identification cards for tracking and administering sales also provided more detailed sales data capabilities. Installed alongside a new chip-and-PIN till system, the software also allows for processing longer employee ID card numbers, and provides a real-time view of sales and stock. I am completely happy with the instalment and the support the staff received during the implmentation. I am very happy with all the kit and it is working well".
Garden Centres of Cheshire
The owner Rebecca Tilling comments "The system is intuitive and easy to use and provides a sophisticated solution to all our business requirements. The support we have had from the Davidson-Richards team covered every aspect of the integration into our business."