Davidson Richards customer

We are delighted you are one of our customers

As you know, our role is simple - working in partnership with you and providing systems and support to help you run your retail business more efficiently and ultimately more profitably.

Based around Microsoft RMS, our software innovations including RMSynergy and our support and services - our goal is to ensure you get the very best from your investment now and for the very long term.

We know just how important service and support are too - not just when you first went live with the system but day in, day out. We plan to enhance the support area of our website soon to add to the service we provide. Watch this space.

An eye to the future

The list of our RMSynergy modules to enrich Microsoft RMS just keeps on growing in response to your requests as well as us taking advantage of the latest IT technologies too. Watch this space for OpSuite, the hosted headquarters that will be launched later this year.

For those of you perhaps looking to upgrade your existing hardware or planning to open new stores, we look forward to hearing from you so we can tell you about our SolaaS scheme. SolaaS stands for Solution as a Service and allows you to spread the costs over 3 years to reduce the initial financial outlay which we recognise can sometimes cause a delay in the project timing. SolaaS is our way of bringing you the benefits of upgrading your software, hardware or opening a new store, sooner rather than later.

Keeping in touch

Hopefully you have now received one of our e-newsletters and RMSynergy workshop invitations.

The workshops showcase the different RMSynergy modules as well as highlighting the key business benefits they bring. Many thanks to all of you who have given us your comments so far as to how the different modules help you -whether it is increasing sales through customer loyalty, saving hours on data input using our data management tool or becoming multi-channel retailers through using NitroSell, the integrated e-Commerce feature for Microsoft RMS.

We really appreciate your feedback and it is great to be able to share your success stories in future newsletters, workshops and case studies.

If you have not yet received an e-newsletter or workshop invitation - just let us know so we can update our details. Simply call 01332 383231, email us at retail@davrich.co.uk or sign up for news.

We are here to help with any questions you may have regarding your system or the service we provide. Our commercial and customer service team comprises of Keith and Jo Bateman, Bhav Lad and Hana York and they are all here ready to help!